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[TMGT340] Hospitality Management

Course Code

TMGT340

Credits

Instruction Language

Azerbaijani

Course Type

Major Core

Course Description

This course is designed to examine the management principles, operational systems, and contemporary trends in the hospitality industry. It analyzes issues such as the organizational structure of hotels and other hospitality establishments, service quality, personnel management, and customer satisfaction. Additionally, the course develops practical skills in managerial decision-making based on real-life situations, problem-solving in operational processes, and enhancing the efficiency of service delivery.

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